About ServiceMaster Restore of Central and North Okanagan



Your cleaning and restoration specialists

ServiceMaster Restore of Central & North Okanagan has been providing disaster restoration services in Kelowna, Vernon, Armstrong, Peachland and Salmon Arm since Fall of 2013 when we acquired franchise in the Okanagan area. Since then, we have helped many property owners get their homes and businesses back to pre-loss condition. 

We have a full service emergency team to mitigate the loss caused by fire, water or wind damage and begin the restorative process.  Our technicians are fully trained to respond to any emergency or type of property damage.

With 15 years of construction experience, we complete necessary repairs to the structure for restoration projects to ensure the property is returned to it's original state.




Meet Our Team

Ed DyckEd DyckPresident
Ed

Ed Dyck

President

Ed Dyck has been in the construction industry since 1980.  He began his career as a carpenter and quickly gained experience in all phases of construction.  In 1989, he started All City Construction, primarily building single-family homes throughout the Lower Mainland.

After completing several insurance restoration projects as a builder, Ed  purchased the Fraser Valley franchise in 2002.  In the first years, he managed most projects and even completed much of the emergency and repair work himself.

 Ed now focuses on the overall direction and development of the company.  He is certified in Water Restoration, Fire & Smoke Restoration and Applied Microbial Remediation.


Robert BruceRobert BruceProject Manager
Robert

Robert Bruce

Project Manager

Robert came to ServiceMaster Restore in 2002 after 15 years of framing, finish capentry and roofing in single-family, multi-family and commercial applications.

In his first three years in restoration, Robert learned the industry by working in the field, as a technician on emergancies and as a carpenter on repairs. He became a project manager in 2006 and has since dealt with most every type of restoration project.

Robert is certified in Water Damage Restoration.


Nicole St. PierreNicole St. PierreLead Estimator
Nicole

Nicole St. Pierre

Lead Estimator

Nicole worked for 15 years in software project management, specifically developing safety management systems for the construction industry. She also operated her own renovation company for 5 years, gaining valuable experience in design, estimating and project management as well as hands-on experience in multiple areas, including roofing, siding and painting.

Nicole has worked as an estimator within the restoration industry since 2012. She primarily utilizes Xactimate software and has already earned her Level 1 and Level 2 certification. She is also certified in Odor Control Management, Advanced Confined Spaces and has Level 2 First Aid training.

Nicole joined ServiceMaster in 2011 and works with the projects managers to complete job scopes and estimates in accordance with the insurers’ guidelines.




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Brand Promise - "RESTORING PEACE OF MIND"

"Whether the water, smoke or fire emergency is large or small, we will do everything humanly possible to help restore people’s lives, homes and businesses to normal. We know that doing the best technical job is expected. What we do is understand the emotional needs of those involved and deliver a remarkable customer service experience."