FAQs
More FAQs- Do I need a permit for restoration work?
- What are some safety concerns for smoke or fire damage at our business?
- Why did the technician leave wet carpet on my stairs?
When required, your ServiceMaster Restore Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt equipment and electrical devices are separated out for disposal, and questionable electrical equipment or devices are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off in the entire facility until evaluation by a licensed electrician is completed.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.