FAQs
More FAQs- I have an emergency at my building or facility. Who do I call?
- Are there any warning signs to look for?
- What will you do with the area rugs at my office?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
If there are dark spots on your ceiling, floors or walls, this is a sure sign of mould growth. Musty odours and mildew are often also signs that mould may be growing in your home. Respiratory and allergy symptoms such as coughing, sneezing, trouble breathing and wheezing are a common indicator of mould growth as well. High humidity levels in the home that result in condensation on glass and metal surfaces are also a warning sign of mould.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.