FAQs
More FAQs- How will ServiceMaster Restore of Central and North Okanagan match my carpet pad?
- What about my wet furniture?
- Who is responsible for monitoring the drying equipment?
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
ServiceMaster Restore of Central and North Okanagan’s water damage mitigation specialists will place and monitor specialized equipment to achieve optimal results in the shortest amount of time. Equipment should never be turned off or moved by anyone other than the damage mitigation technician.